CONNECT PRO FAQS

Swipe up or down on any panel to switch between the following:

• Navigation
• Phone
• Media
• Weather (requires Connect Pro where supported)
• News (requires Connect Pro where supported and is market dependent)

No. To reduce the possibility of driver distraction, the browser cannot be used whilst the car is in motion. Video is also not supported in the browser.

Please visit Jaguar.here.com

You must be 16 or over to provide legally accepted consent of the various terms associated with the registration of an Navigation Account.

To zoom in on a web page, access the zoom controls via the control bar in the web browser.

This is due to a combination of car safety and traffic regulations.
A car with the engine running, irrespective of the gear selected, may not always be considered stationary – and our movement detection systems will continue to monitor the car.
Also, legally, certain features must stop functioning when the wheels start to turn. In some cases, the slightest movement can trigger this. In this situation, apply the parking brake or foot brake.

A navigation profile allows different drivers to store their own personal navigation settings and destinations. When you select your profile the navigation system will instantly switch to your settings and destinations.
An Navigation Account allows you to further extend the connected capabilities of the navigation system by enabling:

• Synchronisation of places/destinations between the in-car navigation system, the smartphone Route Planner App and the Route Planner website.
• Door-to-door navigation using the Route Planner smartphone app to search for a place of interest and then set it as a destination.
• Sharing of estimated time of arrival (ETA) via SMS or email.
• Sharing of places and your current location with friends.

Once your car has connected to the Internet and you’ve signed into your Navigation Account, tap on the box at the bottom of the Touchscreen where ETA information is shown. Select which recipients you’d like to share your ETA with by SMS (subject to market availability) text or email, and chose whether you’d like to send updates every 5, 10 or 20 minutes.
Your contacts can be stored via navigation settings or via this screen. The system will automatically save any new contacts, making it even quicker to share your ETA next time you sign in.

Our objective is to make sharing your ETA as easy as possible, and we felt that interfacing with your phone’s contacts created additional steps and search criteria. As this feature will generally be used with a small group of people on a regular basis, we concluded that pre-programming a limited set of email and/or phone numbers would make this function far simpler to use.

Start the engine, and make sure InControl Touch Pro is connected to the Internet – either via Wi-Fi or a mobile data enabled SIM.
Enter the navigation menu and click on ‘Hello, [profile name]’. To create a new profile click on ‘Add profile’ at the bottom of the Touchscreen. If more than one profile has been set up, select the profile you wish to associate an InControl Navigation Account to. Now tap on the edit icon to the side of the profile name at the top of the Touchscreen.
From this screen you can associate a home address to the account, change sync settings and add contacts for sharing ETA, places and location information. Tap on InControl Navigation Account, then tap on register and follow the step-by-step instructions.
Please note that if you get interrupted or lose your data connection during this process, you’ll need to re-enter all requested information. Once registered you can chose to be signed in automatically every time you use the car.

The camera database updates when the map database is updated.
We include safety camera locations to highlight known accident black spots. Our intention is to help maintain the safety of our customers, their passengers and other road users.
While every effort is taken to provide accurate information, the responsibility for obeying traffic regulations remains firmly with the driver.

No, you just need to be signed in with your Navigation Account and have an active data connection.
The message will be from Jaguar, but will include your account user name as the sender of the information – along with your destination and ETA/place/location details.

Open the Route Planner on your Android or Apple smartphone. As long as you’re more than 30 metres from the destination you originally set – and you didn’t cancel guidance before exiting your car – the destination will be synced to your smartphone via the Cloud. Depending on your route settings, the app will guide you to your destination by foot or public transport.
At times the companion app may take up to 30 seconds to refresh and sync destinations and your car’s position from the Cloud. Please don’t close and re-launch the app during this time – this may force a re-sync of your destination and your car’s position.
Please note that if you’re in a location with poor network coverage, your destination may not sync to the Route Planner app.